Legal

Privacy Policy

Last updated: April 2025  |  Patriot Moving Systems  |  Fraser, MI

Patriot Moving Systems ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using our website or contacting us for services, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us, including:

• Your name, phone number, and email address when you request a quote or contact us
• Your current and destination addresses when scheduling a move
• Payment information processed securely through our payment provider
• Any other details you share with us through forms, calls, or emails

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit. This information is collected through standard web server logs and tools like Google Analytics.

How We Use Your Information

We use the information we collect to:

• Provide moving estimates and schedule your move
• Communicate with you about your appointment, confirmation, and follow-up
• Send you service updates, promotional offers, or review requests (you may opt out at any time)
• Improve our website and customer experience
• Comply with legal obligations

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as our CRM platform (Go High Level / Bizzmack), email and SMS communication tools, and payment processors. These providers are required to keep your information confidential and use it only to perform services on our behalf.

We may also disclose your information if required by law or to protect the rights and safety of our company, customers, or the public.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

We may use the Meta Pixel and Google Analytics to understand how visitors interact with our site and to serve relevant advertising. These tools may collect anonymized data about your visit.

Text Message Communications

If you provide your phone number and consent to receive text messages, we may send you appointment reminders, confirmations, and follow-up messages. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information below. We will respond within a reasonable timeframe.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.